1. Your Right to Withdraw
You have the right to withdraw from any Transaction for any reason within 14 days of completing your purchase. We honor this right without exception, and apply no restrictions, conditions, or fine print of any kind. This applies regardless of whether you have viewed, downloaded, or used your report.
14 days minimum. 30 days from us. No exceptions — even after a report is viewed.
2. 30-Day Money-Back Guarantee
In addition to your 14-day statutory withdrawal right, we offer a 30-day money-back guarantee on all purchases. You may request a full refund for any reason — no justification needed.
Any Reason
You do not need to explain — every refund request is honored
Full Amount
You receive 100% of what you paid
No Conditions
No exceptions, no exclusions, no fine print
No Questions
We do not require justification for your request
No Hassle
A single email to info@vinlid.com is enough
3. Refund Request Process
To request a refund, please follow these steps:
Email us at info@vinlid.com with subject "Refund Request"
Include your order number or transaction ID
Provide the VIN number you purchased the report for
No reason or explanation required
Refund requests submitted within 30 days of purchase are honored without exception.
4. Refund Processing Time
Once your refund request is received:
- Refunds are processed within 5-7 business days
- The refund will be credited to your original payment method
- Bank processing times may vary (additional 3-5 business days)
- You will receive an email confirmation when the refund is processed
5. Contact Us
Have questions about refunds or need assistance?
Email: info@vinlid.comWe respond to all refund inquiries within 24 hours.